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COVID-19 UPDATES

March 30, 2020

 

TO OUR VALUED CUSTOMERS

 

The World has been impacted by COVID-19, our hearts go out to all of those who have been affected in any way by this outbreak.

 

Avalon and Hi Neighbour Cleaners are continuously committed to providing a safe environment for our employees and customers.  With the challenges faced upon us all from COVID-19, We want to ensure our valued customers that we are taking necessary measures to ensure the health and safety of our staff and clients.

 

We have been monitoring Alberta Health Services (AHS) regarding the best practices to have in our facility.

 

Below is a list of our current guidelines to keep you informed of our practices and protocols for maintaining the cleanliness and sanitization of our business practice.


 

Cleaning:

 

  • Our cleaning is, as always, 100% eco-friendly and safe

  • Our team that handles clothing prior to undergoing the cleaning process will be taking additional measures to regularly clean their stations and wear protective gear for their and your safety

  • The CDC advises that the dry cleaning process, which includes cleaning and pressing, is effective in killing most viruses. We are confident that no additional steps above and beyond our regular process is required.

  • Our team is following the guidelines provided by The Dry Clean and Laundry International Institute and Alberta Health Services.


 

Deliveries and Pickups:

 

  • Drivers will be wearing protective gear

  • Drivers will wipe down finished orders before final delivery

  • Drivers will be regularly wiping down their steering wheel and other hard surfaces

 

We have modified our hours during this time:

 

Updated Hours:

 

Hi Neighbour Location

Monday-Thursday: 10am-6pm

Friday: 10am-4pm

Saturday: 10am-3pm

 

Avalon Location

Monday-Thursday  12pm-4pm

Saturday 11am-3pm

 

 

Keep in mind we offer convenient FREE pick up and delivery for Dry Cleaning and our wash and fold service. To schedule your pick up please call: 403-312-4469

 

Thank you for your continued business, we appreciate you as our valued customer and look forward to seeing you soon, 

 

Sincerly,

Mark McGrath

President

Avalon and Hi Neighbour Cleaners

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